FAQ

Roast Date

Q: When do you roast?

A: I will normally roast every Monday and ship them on following day. However, due to a few events coming up this year, the roast will not be frequent this year. Please refer to the product page for the specific roast date. The coffee I source is extremely limited. Please sign up a news letter, so you will be the first one to know the release date!!

 

Q: How long does it take to receive? 

Australia

  • Free shipping: 2-4 days for metropolitan area, 5-6 days for country area
  • Express Shipping: Next business day delivery for most of address

New Zealand

  • Free shipping: 10-18 business days
  • Express Shipping: 4-6 Business days for between major metro areas

Asia/Pacific

  • Free shipping: 10-22 business days
  • Express Shipping: 4-6 Business days for between major metro areas

USA/Canada/Middle East

  • Free shipping: 14-24 business days (There can be a delay for Canada)
  • Express Shipping: 4-6 Business days for between major metro areas

UK/Europe/Rest of World

  • Free shipping: 16-28 business days 
  • Express Shipping: 4-6 Business days for between major metro areas

 

Q: So... is my coffee not fresh?

A: Our roasting style is very light, and full development